Teams client log prep

Another good article on collecting logs from Teams clients. It's always a good thing to gather logs and this is a great method for Teams.

I've been working with Teams for years and this is the first time I've seen this method. Perhaps it's a new feature.

Basically, just ctrl-alt-shift-1 will prepare a directory with all of the needed files. You can zip it up and send it off to support.

https://learn.microsoft.com/en-us/microsoftteams/log-files
 

Clearing Teams cache

This must be the #1 solution when dealing with a funky Teams client.

Of course, testing things out with a Private/Incognito mode browser is usually the first and easiest way to figure this out. But the next step is to clear the cache.

Clearing the Teams local cache:

https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache