Outlook Startup Options

More times than not, you can fix an Outlook issue by either clearing the cache or starting up with a special switch.

Microsoft allows for many switches that can be run from startup to solves a variety of issues. Here's the link to the page that covers many Microsoft apps.

https://support.microsoft.com/en-us/office/command-line-switches-for-microsoft-office-products-079164cd-4ef5-4178-b235-441737deb3a6#Category=Outlook

Teams client log prep

Another good article on collecting logs from Teams clients. It's always a good thing to gather logs and this is a great method for Teams.

I've been working with Teams for years and this is the first time I've seen this method. Perhaps it's a new feature.

Basically, just ctrl-alt-shift-1 will prepare a directory with all of the needed files. You can zip it up and send it off to support.

https://learn.microsoft.com/en-us/microsoftteams/log-files
 

Clearing Outlook cache

So, in keeping with the cache clearing theme, here are some instructions on clearing the cache for your local version of Outlook. This can be helpful for a large number of reasons.

• First of all, close Outlook.
• Press the Windows + R keys and enter this command.
• %localappdata%\Microsoft\Outlook
• This will open your Outlook folder containing your RoamCache.
• Open that folder
• Select all of these files and delete them or move them to the Recycle Bin in case you need them later.